I phoned Keepers Cars, enquiring on a car that I had seen on AutoTrader. Immediately, Ross was extremely helpful and very willing to assist. I arrived that day and Ross gave excellent customer service, very honest and frank with all my questions, at no time was I pressured and at all times reassured that I would receive excellent after sales service. I had planned to look around at quite a few cars but Ross’s honest, trustworthy and professional salesmanship coupled with the outstanding price and condition persuaded me to buy that day. I will be recommending Keepers to friends and family.
Reply from Keepers Cars
on 08 Jan 18
Hi Ben, Thank you so much for your kind review. We really hope you are enjoying your Superb. Thank you again for choosing to spend your money with us, we hope we can supply you a car again in the future. Best regards Ross, Charlotte and Ruby :-)
The whole buying process was a pleasure. Ross could not do enough to ensure I was happy with the price and the vehicle. The vehicle was better than described in the add. A really joy and pleasure to do business with.
Reply from Keepers Cars
on 27 Sep 17
Thank you so much for leaving us such a nice review. We really appreciate you taking the time out to leave this for us. We hope your ST220 continues to please you, and you don't miss your Fiesta too much!! Thank you again for your business, Ross. :-))
So an Audi A5 on there web site phone Keepers cars up went to see the car and wasn't disappointed great car!!!!!
Reply from Keepers Cars
on 27 Sep 17
Hi John, Thanks for your kind words. It was a pleasure doing business with you. I hope you can enjoy the Audi A5 for many years to come. Best regards Ross and Charlotte
Easy transaction, dealing with a human being not a typical car salesman. Did the deal online. nice car, I would highly recommend this company based on my experience with them.
Reply from Keepers Cars
on 25 Aug 17
I'm so glad you're enjoying your new car Colin. Thank you ever so much for making the massive trek down from Lancashire with your wife to purchase from us. Hopefully you've had a nice break here in the Cotswold's before travelling north again. Thank you for leaving such a kind review. Regards Ross
1st time I've dealt with keepers cars but would definitely deal with them again no pressure and Ross was easy to deal with and the car was as described love it thank you both for a great buying experience not forgetting ruby the dog. Marg & Mart
Reply from Keepers Cars
on 25 Aug 17
Thank you for taking the time to leave us such a nice review. Hopefully we will see you again at Keepers Cars when you are looking for another.We hope you are still enjoying the car :-) Ross, Charlie & Ruby
I've received top class customer service when I bought my car from Keepers Cars I was treated as if I was buying a £30k car instead of a £1.5k one. When describing my impression of Ross the words honest and sincere spring to mind. My son will be needing a car soon and obviously he'll get it from Keepers Cars. The excellent after sales service just took this experience to another level, when a couple of small issues came up with the car Ross sent me to see Dan at their garage who efficiently resolved them in a professional and courteous fashion.
Reply from Keepers Cars
on 25 Aug 17
Thank you for your review Bernardo. I hope you and the dogs are still enjoying your C-Class. Ross, Charlie & Ruby
i bought a car from keepers cars on Wednesday 17th and what a pleasure it was so kind and friendly people and the car itself is amazing and i am happier than ever with it many thanks keepers cars you helped me 100%
Reply from Keepers Cars
on 20 May 17
Thanks for the review Conner. We really appreciate your comments, and taking the time to leave them. We genuinely love to hear from people, with their positive experiences. I hope the new car proves to be more reliable for you then your last one, and you can enjoy driving to college again!! Hopefully we can provide you with another car in the future. Kind regards Ross, Charlotte and Ruby the dog :-)
I was a buyer from Northern Ireland so I needed to be sure that the car I was buying (Freelander 2 HSE) was authentic and matched the description as described. So I read previous reviews, analysed the description and initially communicated by e mail. When I was closer to making a decision to buy and book my flights I called to confirm all details. All my dealings/communications with Ross were superb from beginning to end and I would have to say that it was the least nervous I have been in all the cars I have bought over the years. And of course the car was exactly as described and Ross had time for a chat and a coffee after I had a long test run.
Reply from Keepers Cars
on 02 May 17
We are thrilled you are happy with your new Landrover Chris. We are glad the trip to England was worthwhile for you. As always, we love it when customers take the time to leave us a 5* review. Hopefully we can see you again in the future when you are ready to change again!! Kind regards, Ross Charlie & Ruby.
We purchased an Audi A4 Convertible yesterday from Keepers Cars yesterday and although writing reviews is not something I would normally do I feel the need to let others know what a pleasure it was to deal with this garage. I have to say that my personal impression of car dealers in the past has been one of extreme caution, and although I'm only 24 hours into knowing our new car I can honestly say that Ross who owns Keepers Cars was one of the nicest people I've met in a long time, no pressure to buy, totally honest in his description of the car before travelling and very easy to deal with. I can only speak from my experience and say Keepers Cars were a very relaxed garage to deal with. No hesitation in buying from them in the future if needed. Many thanks
Reply from Keepers Cars
on 02 May 17
We are really grateful for your kind review Steve. Thank you so much for taking the time to leave your comments. hopefully we get some continued sunshine, for some more roof down driving!! Ross, Charlotte & Ruby :-)
we were looking around for a Nissan Juke but it had to be the spec we wanted , a diesel,leather seats, Nissan connect with cameras etc. whilst searching on Auto trader the car we liked the sound of was at Keepers cars in Stroud and cheaper than a lot of the main used car dealers so a phone call was made and from the very first call i knew this dealer was a trusting salesman and cared about the customer rather than the money or sale, we did not live close and they were very adaptable to our needs. When we arrived the car was there and was exactly what we wanted so a deal was made and the car was serviced and mot'd prior to collection and collection was made later that day but it was the care, contact and trust and not forced into the buy i liked the most and i highly recommend this company to anybody looking to buy their next car.
Reply from Keepers Cars
on 05 Mar 17
Thanks for the review Barry. We are genuinely grateful, when our customers make time to leave us feedback. We hope you and the family enjoy many years of happy motoring in the Juke!! Thank you for purchasing your car with us, and hopefully we will see you again, when you're ready to buy your next car. Ross, Charlotte & Ruby.